User Agreement

Your access to our website or placing an order is your acceptance and agreement to abide by these Terms and Conditions. You also accept that you shall not use our services in any illegal or disallowed manner.

• It is required that you be 18 years and above to make an order.
• You must ensure that the procedure during registration and purchase of accurate and updated information.
• Please do not copy, reproduce, or distribute our website content unless we have written permission to do so.

Payment Terms

We accept the following payment methods:

•   Credit/Debit Cards (Visa, MasterCard)
•    Bank Transfer
•    Mobile Wallet Payments

Orders must be paid in full before shipping.

Refunds will only be issued according to our Returns Policy.

Shipping & Delivery

Our goal is to receive and ship all the orders within 1-2 business days after the receipt of payment confirmation.

• Local Delivery: 2 7 working days
• Priority International Delivery: 7 14 working days
• Depending on location and courier service, delivery times will be able to vary.

Shipping Charges:

• Charges are calculated at checkout.
• Free shipping may be offered for orders above a certain amount (see promotions).

Returns & Refund Policy

We want you to be satisfied with your purchase. You may return products under the following conditions:

• The item is damaged, defective, or incorrect.
• You contact us within 7 days of delivery.
• The product is unused, unopened, and in original packaging.

Refund Process:

• Contact our support team with your order number and photos of the issue.
• Once approved, you may receive a replacement or refund within 5–7 working days.

Privacy & Data Protection

The privacy you will have is what we value, and when dealing with your personal information, we will do something to ensure it is confidential.

• The personal information about you (name, contact, address, payment details) is disclosed only in order to process the orders and improve the services.
• Your data is not sold or shared with third parties, with the exception of shipping and payment processing.
• On our site, cookies are employed to deliver functionality and analytics to the site.

Intellectual Rights

Radiolab.org is the domain that owns all the text, images, logos, as well as product descriptions on this site. Copying, reproduction, or any other form of distribution without authorization is highly forbidden.

Limitation of Liability

We have no responsibility for direct, indirect, incidental, or consequential damages, which may happen from the utilization or failure to use our products or services. The use of medical or any other health-related products should be subject to advice from a healthcare expert.

Governing Law

These Terms & Conditions are governed by the laws of Pakistan. Any disputes will be handled in the courts of Karachi, Pakistan.

Updates to Terms

We may update these Terms & Conditions at any time without prior notice. The latest version will always be available on this page.

Contact Us

For questions regarding these Terms & Conditions, please contact us:

Email: info@quorapharma.com